How to Clear Your Cache - "Size of a request header field exceeds server limit"

There is a known issue with web browsers, Firefox and Chrome, when a user completes many IEDB (iedb.org) searches over a short time period. This error is accompanied with the message “Size of a request header field exceeds server limit.”

This issue can be easily resolved by clearing your cookies from your browser.

You can do this on Firefox by:

  1. Click on icon in upper right corner and pick Settings->Privacy and Security->Cookies and Site Data->Manage Data
  2. Type www.iedb.org and Search
  3. Click “Remove Selected” and “Save Changes”

You can do this in Chrome by:

  1. Click on icon in upper right corner and pick Settings->Privacy and Security->Site Settings->View permissions and data stored across sites
  2. Type www.iedb.org into the search box in upper right corner
  3. Use trash icon to remove all www.iedb.org cookies